Terms of service

Terms of Service

Last updated: April 2026

Overview

Welcome to CousCousCous. Throughout these Terms of Service, "we," "us," and "our" refer to CousCousCous. By visiting, browsing, or purchasing through our website (the "Services"), you agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), along with our Privacy Policy. If you do not agree with these Terms, please discontinue use of our Services immediately.

Our store is powered by Shopify, which enables us to deliver our Services to you.

Section 1 — Access & Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction. You are responsible for any minor dependents accessing our Services through devices you own or manage.

To make a purchase, you may be asked to provide personal information including your name, email address, billing and shipping details. You represent and warrant that all information provided is accurate, current, and complete. You are solely responsible for the security of your account credentials and all activity that occurs under your account. Accounts are non-transferable.

Section 2 — Products

We make every effort to accurately display our products, including colors and materials. However, colors and appearance may vary depending on your device's display settings. We do not warrant that product descriptions are error-free or that the appearance or quality of any product will meet your expectations exactly as depicted.

We reserve the right to modify product descriptions, limit quantities, discontinue products, or restrict sales to certain geographic regions at any time and without notice.

Section 3 — Orders

Placing an order constitutes an offer to purchase. CousCousCous reserves the right to accept or decline any order at our sole discretion. Your order is not confirmed until you receive an acceptance notice from us, which requires successful receipt and processing of your payment.

Please review your order carefully before submitting. Once an order is accepted, we may not be able to accommodate cancellation requests. If an order is modified, declined, or cancelled, we will attempt to notify you via the contact information provided at checkout.

All purchases are subject to our Return Policy [LINK]. Purchases are intended for personal or household use only not for commercial resale or export.

Section 4 — Pricing & Billing

Prices are subject to change without notice. The price charged will be the price displayed at the time your order is placed, as confirmed in your order confirmation email. Unless stated otherwise, prices do not include applicable taxes, shipping, handling, or import and customs charges.

Prices on our website may differ from prices in third-party or physical retail channels. Promotional pricing is governed by the specific terms of each promotion; where those terms conflict with these Terms, the promotional terms apply.

You agree to provide accurate, current, and complete payment information and to promptly update this information as needed. By submitting a payment, you confirm that: (i) the payment information is true and correct; (ii) you are authorized to use the payment method provided; (iii) charges will be honored by your financial institution; and (iv) you accept responsibility for all applicable charges including shipping and taxes.

Section 5 — Shipping & Delivery

All delivery timelines are estimates and are not guaranteed. CousCousCous is not liable for delays caused by carriers, customs processing, or events outside our control. Risk of loss and title for purchased items passes to you upon transfer to the shipping carrier.

Section 6 — Intellectual Property

All content on the Services, including but not limited to text, images, graphics, video, audio, trademarks, logos, and design, is owned by CousCousCous, its affiliates, or licensors, and is protected by applicable intellectual property laws.

You are granted a limited, personal, non-commercial license to access and use the Services. You may not reproduce, distribute, modify, create derivative works from, publicly display, publish, or transmit any content from the Services without our prior written consent.

CousCousCous's name, logo, and brand assets are trademarks of CousCousCous and may not be used without prior written permission. All rights not expressly granted herein are reserved.

Section 7 — Third-Party Tools

We may provide access to optional third-party tools through the Services. These tools are provided "as is" and "as available" without warranties of any kind. We have no liability arising from your use of third-party tools and encourage you to review the terms of any third-party provider before use.

Section 8 — Third-Party Links

Our Services may contain links to third-party websites or embedded third-party content. We do not review, endorse, or take responsibility for third-party content, products, or services. Accessing third-party sites is done at your own risk. Any concerns about third-party products or services should be directed to the relevant provider.

Section 9 — Relationship with Shopify

CousCousCous uses Shopify to power its store. All transactions are made directly with CousCousCous. Shopify is not a party to any sale and is not responsible for any aspect of transactions, products, or services between you and CousCousCous. You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from your purchases with us.

Section 10 — Privacy

Your use of the Services is subject to our Privacy Policy [LINK], which is incorporated into these Terms by reference. Because our store is hosted on Shopify, certain data you provide may also be subject to Shopify's Privacy Policy. Information you submit may be shared with Shopify and trusted third parties in order to provide and improve our Services.

Section 11 — User Feedback

By submitting any ideas, reviews, suggestions, or other feedback ("Feedback") to CousCousCous, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and distribute that Feedback for any purpose, including commercial use.

You represent that you own all rights to any Feedback submitted and that it does not infringe upon any third-party rights. We are not obligated to keep Feedback confidential, compensate you for Feedback, or respond to it. We reserve the right to remove Feedback that we determine, in our sole discretion, to be harmful, unlawful, or in violation of these Terms.

Section 12 — Errors & Inaccuracies

Despite our best efforts, there may occasionally be typographical errors, inaccuracies, or omissions on the Services relating to pricing, promotions, product descriptions, or availability. We reserve the right to correct such errors and to update, modify, or cancel orders affected by inaccurate information at any time, without prior notice.

Section 13 — Prohibited Uses

You may use the Services only for lawful purposes. The following are strictly prohibited:

  • Using the Services for any unlawful, fraudulent, or harmful purpose
  • Infringing on the intellectual property rights of CousCousCous or any third party
  • Transmitting harmful, abusive, defamatory, or offensive content
  • Sending unsolicited communications, spam, or phishing attempts
  • Impersonating any person or entity
  • Using automated tools, scrapers, bots, or AI agents to access or interact with the Services without authorization
  • Interfering with the security or functionality of the Services
  • Reselling, exploiting, or reproducing any part of the Services for commercial purposes

We reserve the right to suspend or terminate your account at any time if we determine you have violated these Terms.

Section 14 — Automated Agents

This section applies if you use, enable, or cause any autonomous or semi-autonomous software ("Agent") to interact with the Services.

Agents may only access the Services if they: (i) clearly identify themselves as Agents in all HTTP/HTTPS request headers using the format Agent; (ii) do not mimic human behavior or circumvent security measures such as CAPTCHAs; (iii) respond truthfully when asked whether they are a human or automated system; and (iv) comply with any access restrictions we impose.

We reserve the right to limit or block Agent access at any time using technical or policy-based measures.

Section 15 — Termination

We may terminate your access to the Services at any time and without notice, for any reason, at our sole discretion. Upon termination, any outstanding balances remain due. Sections that by their nature should survive termination — including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and Indemnification — will continue to apply.

Section 16 — Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

Section 17 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COUSCOUSCOOUS AND ITS PARTNERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS — ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THEM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Section 18 — Indemnification

You agree to indemnify and hold harmless CousCousCous, Shopify, and their respective affiliates, officers, directors, employees, agents, and service providers from any losses, liabilities, claims, or legal costs (including reasonable attorneys' fees) arising from: (1) your breach of these Terms; (2) your violation of any applicable law or third-party rights; or (3) your use of the Services.

We will notify you of any indemnifiable claim. We may assume control of the defense of such a claim at your expense but will not settle any claim that imposes non-monetary obligations on you without your reasonable consent.

Section 19 — Severability

If any provision of these Terms is found to be unlawful or unenforceable, it will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

Section 20 — Waiver & Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of that right. These Terms, together with our Privacy Policy and any other policies posted on our website, constitute the entire agreement between you and CousCousCous regarding your use of the Services and supersede all prior communications or agreements.

Section 21 — Assignment

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations at any time without notice.

Section 22 — Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which CousCousCous is headquartered. Both parties consent to the exclusive jurisdiction of courts in that jurisdiction.

Section 23 — Changes to These Terms

We reserve the right to update or modify these Terms at any time. We will notify you of material changes in accordance with applicable law. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms. The most current version will always be available at this page.